Crisis Resources
If You Are in Crisis, Seek Immediate Help
If you or someone you know is experiencing a mental health crisis, please seek immediate assistance. We strongly encourage you to go to your nearest emergency room, call 911, or reach out to a mobile response team if available in your area. These services are equipped to provide the urgent care and support you need.
This page includes a list of hotlines you can reach out to as well as other crisis-related resources. This page is intended for informational purposes only and does not replace professional treatment. If you are in immediate danger or need urgent assistance, please do not hesitate to contact emergency services right away.
Your safety and well-being are the highest priority. You are not alone, and help is available.
Crisis Hotlines and Resources
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A mobile response team is a group of mental health professionals who are dispatched to respond to individuals in crisis at their location, rather than requiring them to go to a hospital or clinic. These teams typically include crisis counselors, social workers, or paramedics, and they provide immediate support, de-escalation, and stabilization in situations involving mental health emergencies. Their goal is to help individuals manage the crisis safely and connect them with ongoing care if needed.
The primary goal of a Mobile Response Team (MRT) is to lessen trauma for an individual in crisis, divert from emergency departments or criminal justice, and prevent unnecessary psychiatric hospitalizations. Beyond working to resolve the crisis situation, the team also works with the individual and their family to identify and create strategies for effectively dealing with possible future crisis and rapid follow-up after the initial contact.
Reasons to call a MRT
Feelings of hoplessness and helplessness
Thoughts of suicide or recent attempt
Evidence of self-harming behavior
Severe anxiety or panic attacks
Experiencing hallucinations or other symptoms that interfere with daily life
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The National Alliance on Mental Illness (NAMI) has put together a Guide on Navigating a Mental Health Crisis.
“NAMI developed this guide to support people experiencing mental health crises, their friends and families by providing important, sometimes lifesaving information. This guide outlines what can contribute to a crisis, warning signs that a crisis is emerging, strategies to help de-escalate a crisis and resources that may be available for those affected. Also included is information about advocating for a person in crisis along with a sample crisis plan.”
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National Suicide and Crisis Line
Call 988
TTY Users: Use your preferred relay service or dial 711 then 988
211 Big Bend for Big Bend Residents
Call 211
211 Big Bend provides service to the eight counties in the Big Bend including Franklin, Gadsden, Jefferson, Leon, Liberty, Madison, Taylor, and Wakulla county
Text HOME to 741741
Call 988 then press 1
Text 838255
Girls and Boys Town Hotline for teens
800-448-3000
Text VOICE to 20121
The National Grad Crisis Line for graduate students
877-GRAD-HLP (877-472-3457)
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National Domestic Violence Hotline
800-799-7233
TTY or if you are unable to speak safely, text LOVE to 22522
National Sexual Assault Hotline
800-656-HOPE (4673)
Childhelp National Child Abuse Hotline
800-422-4453
844-762-8483
Culturally-appropriate domestic and dating violence helpline for Native Americans
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Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline
800-662-4357
Posion Control
800-222-1222
Partnership to End Addiction for parents of children with substance use issues
Text CONNECT to 55753
National Help Line for Substance Abuse
800-262-2463
Alcohol and Drug Helpline
800-821-4357
Alcohol & Drug Abuse Hotline
800-729-6686
Alcohol Treatment Referral Hotline
800-252-6465
Al-Anon for Families of Alcoholics
800-344-2666
Cocaine Anonymous
800-347-8998
Florida Hotline: 855-2CALLGA (855-222-5542)
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LGBT National Hotline
888-843-4564
TrevorLifeLine for LGBTQ Youth
866-488-7386
Text START to 678678
877-565-8860
Peer support service, run by trans people for tans and questioning callers
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Florida HIV/AIDS Hotline
800-FLA-AIDS(800-352-2437)
Español: 800-545-SIDA (800-545-7432)
Criollo Haitiano/Kreyòl Ayisyen: 800-AIDS-101 (800-243-7101)
TDD/TTY: 888-503-7118
Text FLHIV to 898211
CDC National HIV and AIDS Hotline
800-232-4636
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National Disaster Distress Helpline
800-985-5990
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855-227-3640
The Caregiver Help Desk offers freesupport to family caregivers, staffed by experts, who can help support you on your caregiving journey. Have convenient, confidential conversations with caregiving experts by phone, email or chat.
Partnership to End Addiction for parents of children with substance use issues
Text CONNECT to 55753
Posion Control
800-222-1222
Al-Anon for Families of Alcoholics
800-344-2666
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Childhelp National Child Abuse Hotline
800-422-4453
800-451-BABY (2229)
The Family Health Line is a free statewide hotline that offers short-term counseling, information and referrals regarding women’s health, pregnancy and infants/toddlers. The goal of the hotline is to improve the health status of Florida’s pregnant women and their children by providing callers with information on helpful community resources and answering basic questions about pregnancy, breastfeeding, childbirth education and other pregnancy-related concerns.
Help me Grow Florida · helps to promote healthy development for every child in our state. By identifying children who may be in need of developmental, behavioral, or learning supports, HMG connects families with community-based programs for health and developmental services at no cost
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Línea Nacional de Suicidio y Crisis
Llama al 988
Guía de NAMI para Navegar una Crisis de Salud Mental
NAMI ha desarrollado esta guía para apoyar a las personas que experimentan crisis de salud mental, así como a sus amigos y familia, proporcionándoles información importante y que algunas veces salva vidas. La guía resalta lo que puede contribuir a una crisis, los signos que alertan que una crisis está por ocurrir, las estrategias para ayudar a reducir la intensidad de una crisis y los recursos que pueden estar disponibles para las personas afectadas. Además, se incluye información acerca de cómo apoyar a una persona que presenta una crisis, así como un ejemplo de un plan en caso de crisis.